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Insights

The market for the last mile

Mid-market and enterprise companies moving onto AI-native platforms (ERP, CRM, procurement, etc.), where the last mile is new, unowned and budgeted.

The bigger prize

Services are the bigger prize

4–6×

more is spent on services than on software

Sources: Nick Kopp, CEO, Rillet (Nasdaq, Oct 2026); Sequoia, via Matt Baskovc (Oct 2026)

The last mile is the bigger prize.

Platforms $0.5T vs services wrapped around them $2T
Software$0.5T
Services$2T
Platforms $0.5T vs services wrapped around them $2TSource: Nick Kopp, CEO, Rillet, Nasdaq, Oct 2026

Market for DaVero AI

Finance is one of the largest markets for DaVero AI

$80–115B

US accounting, audit and tax advisory work already bought from outside providers

Source: Sequoia Capital, “Services: The New Software,” Mar 2026 (labour TAM ranges)

US outsourced labour spend by category
Management consulting$350B (range $300–400B)
Supply chain & procurement$200B (range $200B+)
Recruitment & staffing$200B (range $200B+)
Insurance brokerage$170B (range $140–200B)
IT managed services$100B (range $100B+)
Accounting & audit$65B (range $50–80B)
Healthcare revenue cycle$65B (range $50–80B)
Claims adjusting$65B (range $50–80B)
Tax advisory$33B (range $30–35B)
Legal, transactional$23B (range $20–25B)
US outsourced labour spend by categoryBars show range midpoints; finance categories highlighted.Source: Sequoia Capital, Mar 2026

Why now

Delivery, not models, is the bottleneck. We sell delivery.

  • 340 thousand

    US accountants lost over five years

    Source: Sequoia Capital, Mar 2026

  • about 75%

    of CPAs nearing retirement

    Source: Sequoia Capital, Mar 2026

  • 61%

    of finance leaders report accounting talent shortages

    Source: Controllers Council, 2026

  • 12%

    of finance teams run AI in core processes

    Source: insightsoftware, 2026 (311 leaders)

  • 14%

    of mid-market CFOs fully trust AI with accounting data

    Source: Wakefield Research, Feb 2026 (100 CFOs)

  • more than 40%

    of agentic AI projects will be scrapped by end-2027

    Source: Gartner via Reuters, 29 Jun 2025

Landscape

Where we sit in the landscape

  • Top left (Sells the tool, deep platform context): AI-native platforms, own the ledger, sell the tool.
  • Top right (Sells the work, deep platform context): Own the Last Mile (DaVero AI), Platform-native agents, sold as outcomes.
  • Bottom left (Sells the tool, shallow platform context): Platforms & legacy firms, tools for firms, firms selling hours.
  • Bottom right (Sells the work, shallow platform context): AI roll-ups & labs, generic or enterprise-first.
Positioning is the author’s own assessment. Classifications adapted from Sequoia, Mar 2026.

Our edge

  • Platforms sell to the firms we replace; selling the work would cut out their own customers (Sequoia’s innovator’s dilemma).
  • Roll-ups buy hours and retrofit AI; we start agent-native.
  • Labs target the Fortune 500; we go deep on one platform layer and the mid-market.

Articles

Articles

First articles coming soon.

The last mile is where software, services and context meet.